Your privacy matters to us. This Privacy Policy explains exactly what personal data jiliwild collects, why we collect it, how we use it, and the rights you have as a jiliwild player based in the Philippines.
All data transmitted between your device and jiliwild is protected by industry-standard SSL encryption at all times.
jiliwild never sells, rents, or trades your personal information to third-party marketers or data brokers. Ever.
As a jiliwild player, you have the right to access, correct, and request deletion of your personal data at any time.
Our data practices comply with PAGCOR licensing requirements and applicable Philippine data protection laws.
Player data is stored on secured servers with restricted access, regular audits, and strict internal data handling policies.
You can opt out of promotional communications from jiliwild at any time through your account settings or by contacting support.
jiliwild ("jiliwild," "we," "us," or "our") is committed to protecting the privacy and personal data of every player who uses our online casino and sports betting platform at jiliwild.club. This Privacy Policy ("Policy") describes how jiliwild collects, uses, stores, shares, and protects your personal information when you access or use any part of the jiliwild platform, including our website, mobile interface, games, and customer support services.
This Policy applies to all registered players, visitors, and any individual whose personal data jiliwild processes in connection with the operation of the jiliwild platform. By registering a jiliwild account or continuing to use the platform, you acknowledge that you have read and understood this Policy and consent to the processing of your personal data as described herein.
jiliwild operates under a license issued by the Philippine Amusement and Gaming Corporation (PAGCOR) and is subject to the requirements of the Philippine Data Privacy Act of 2012 (Republic Act No. 10173) and its Implementing Rules and Regulations. We take our obligations under these laws seriously and have implemented appropriate technical and organizational measures to ensure compliance.
For the purposes of applicable data protection law, jiliwild is the data controller responsible for your personal data collected through the jiliwild platform. As data controller, jiliwild determines the purposes and means of processing your personal data and is accountable for ensuring that such processing is lawful, fair, and transparent.
If you have any questions, concerns, or requests relating to this Privacy Policy or the processing of your personal data by jiliwild, you may contact our Data Protection Officer at:
jiliwild Data Protection Officer
Email: [email protected]
Platform: jiliwild.club
Support Hours: Daily, 8AM – 12MN Philippine Standard Time
jiliwild collects personal data that is necessary for the operation of our platform, compliance with legal obligations, and the delivery of a safe and enjoyable gaming experience. The categories of personal data we collect include:
| Category | Examples | Purpose |
|---|---|---|
| Identity Data | Full name, date of birth, government-issued ID number, nationality | Account registration, age verification (21+), KYC compliance |
| Contact Data | Email address, mobile number, home address (city/province) | Account communication, support, transaction notifications |
| Financial Data | GCash number, PayMaya account, BPI/BDO/Metrobank account details, transaction history | Processing deposits and withdrawals, AML compliance |
| Technical Data | IP address, device type, browser type, operating system, session data | Platform security, fraud prevention, service optimization |
| Usage Data | Games played, bet amounts, session duration, login history, bonus usage | Responsible gaming monitoring, personalization, PAGCOR reporting |
| Communications Data | Support chat logs, email correspondence, feedback submissions | Customer service, dispute resolution, quality assurance |
jiliwild collects this data directly from you when you register, make a deposit or withdrawal, contact support, or use the platform. Some technical and usage data is collected automatically through cookies and similar tracking technologies, as described in Section 7 of this Policy.
jiliwild uses your personal data only for legitimate purposes that are necessary for the operation of our platform and compliance with our legal obligations. Specifically, jiliwild uses your data for the following purposes:
jiliwild processes your personal data on the following legal bases under the Philippine Data Privacy Act of 2012 and applicable regulations:
jiliwild does not sell, rent, or trade your personal data to third parties for their own marketing purposes. jiliwild may share your personal data with the following categories of recipients only to the extent necessary and for the purposes described in this Policy:
Any third party with whom jiliwild shares your personal data is required to handle it in accordance with applicable data protection laws and jiliwild's data protection standards. jiliwild remains accountable for ensuring that such third parties provide adequate protection for your data.
jiliwild uses cookies and similar tracking technologies to operate and improve the platform, personalize your experience, and analyze usage patterns. The types of cookies used by jiliwild include:
You can manage your cookie preferences through your browser settings. Please note that disabling certain cookies may affect the functionality of the jiliwild platform. For more information about managing cookies, refer to your browser's help documentation.
jiliwild retains your personal data for as long as necessary to fulfill the purposes for which it was collected, comply with legal and regulatory obligations, resolve disputes, and enforce our agreements. Specific retention periods include:
When your personal data is no longer required for any of the above purposes, jiliwild will securely delete or anonymize it in accordance with our data disposal procedures.
Under the Philippine Data Privacy Act of 2012, you have the following rights with respect to your personal data held by jiliwild:
To exercise any of these rights, please contact jiliwild's Data Protection Officer at [email protected]. jiliwild will respond to your request within thirty (30) days. We may need to verify your identity before processing your request.
jiliwild implements a comprehensive set of technical and organizational security measures to protect your personal data against unauthorized access, disclosure, alteration, or destruction. These measures include:
While jiliwild takes all reasonable steps to protect your data, no method of electronic transmission or storage is completely secure. In the event of a data breach that is likely to result in a risk to your rights and freedoms, jiliwild will notify you and the National Privacy Commission as required by law.
The jiliwild platform is strictly intended for individuals who are 21 years of age or older, in accordance with PAGCOR regulations governing online gambling in the Philippines. jiliwild does not knowingly collect personal data from individuals under the age of 21.
If jiliwild discovers or has reason to believe that a registered player is under 21 years of age, jiliwild will immediately suspend the account, delete all associated personal data to the extent permitted by law, and return any deposited funds to the payment source. Any winnings generated by an underage player will be forfeited.
If you are a parent or guardian and believe that your child under 21 has registered a jiliwild account, please contact us immediately at [email protected] so that we can take appropriate action.
jiliwild reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data practices, legal obligations, or platform features. When we make material changes to this Policy, we will notify registered jiliwild players by email or through a prominent notice on the platform prior to the changes taking effect.
The "Last Updated" date at the top of this Policy indicates when the most recent revision was made. We encourage you to review this Policy periodically to stay informed about how jiliwild protects your personal data. Your continued use of the jiliwild platform following the posting of any changes constitutes your acceptance of the revised Policy.
If you have any questions about this Privacy Policy or jiliwild's data practices, please do not hesitate to contact our Data Protection Officer at [email protected]. We are committed to addressing your concerns promptly and transparently.
jiliwild never sells your personal data to third parties.
All data is protected by 256-bit SSL encryption.
Compliant with the Philippine Data Privacy Act of 2012 (RA 10173).
You can request access, correction, or deletion of your data at any time.
Marketing emails can be opted out at any time via account settings.
Platform is strictly 21+ only per PAGCOR regulations.
Contact our Data Protection Officer. We respond to all privacy requests within 30 days.
Email: [email protected]
Available: Daily 8AM – 12MN PST
Join thousands of Filipino players who trust jiliwild for a safe, fair, and PAGCOR-licensed gaming experience. Your privacy is our priority, every step of the way.
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